What is Starlink and will it work at my place?
Starlink is satellite internet from SpaceX. A small dish on your roof, wall or pole talks to satellites overhead, so it works even where there is no fibre. The main requirement is a clear view of the sky, free of trees, tall buildings and water tanks. We check this for free before any work starts.
How much does Starlink installation cost?
Labour depends on how the dish is mounted (roof, wall or pole), the roof type, the cable length and whether you need extra WiFi coverage. After a free site check we send a clear labour quote. The Starlink kit and the monthly subscription are separate costs.
Who do I pay the monthly subscription to?
You pay the subscription directly to Starlink through the Starlink app or website. Current Kenya plans start at KSh 1,300 per month (Residential 50GB), KSh 4,000 (Residential Lite) and KSh 6,500 (Residential Unlimited). Starlink can change the plan and price for your service address, so we confirm it in your Starlink account before quoting. Nemster charges only for the installation work and any materials you ask for.
How much is a Starlink kit in Kenya?
The Starlink Standard kit (Gen 3 / V4) is KSh 56,000 and the Starlink Mini kit is KSh 38,000. The kit is a one-time payment; the monthly plan and the installation labour are separate.
I already bought a Starlink kit. Can you install it?
Yes. Most of our clients already have the kit. We mount the dish, route and seal the cable, set up the router and WiFi, then test the connection on your devices. If you have not bought one yet, we can advise which kit suits your home or business.
How long does the installation take?
A standard home installation is usually done within a few hours. Tall poles, long cable runs or extra WiFi access points take longer. We confirm the timing after the site check.
Does rain or a power cut affect Starlink?
Very heavy rain can slow the connection for a short time. Starlink needs power, so a power cut switches it off. We can add a UPS, inverter or solar backup to keep the internet running during outages.
Can the WiFi reach every room?
The Starlink router covers a typical home. Thick walls, several floors or large compounds may need a mesh unit or extra access points. We check coverage during installation and can add more points so every room gets a good signal.
Do you install outside Nairobi?
Yes. We install in Nairobi, Kiambu, Kajiado, Machakos, Nakuru, Mombasa, Kisumu and other counties, including farms and remote sites. Tell us your location and the access to the site, and we will plan the visit.